Strategist and coach Zo? B offers five ways to boost your listening skills.
- Wait your turn to talk. Talking over people sends the message you don?t care about what they?re saying.
- Let others finish their own sentences. Research shows it makes people feel powerless because you?ve taken control of the conversation.
- Paraphrase what you?ve heard before you give your two cents. This shows the other person you?ve heard her and understand. Also, if you?ve misunderstood, it gives her a chance to clarify before the misunderstanding leads to bigger problems.
- Be an active listener. Engage and respond throughout the conversation.
- Keep good eye contact. It shows the other person you?re interested in what he?s saying.
? Adapted from ?5 Ways to Improve Your Com?mu??ni??ca??tion Skills,? Zo? B, Lifehack.com.
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